Return Policy
Little Wig Museum Return Policy
At Little Wig Museum, we are committed to providing our customers with high-quality products and an exceptional shopping experience. We understand that there may be instances where you need to return a purchased item. To ensure a smooth and fair return process, we have established the following return policy:
Eligibility for Returns:
- Items must be returned within 30 days of the original purchase date.
- To be eligible for a return, items must be in new, unused, and resalable condition, with all original tags and packaging intact.
- Custom-made or personalized items are not eligible for return unless they are defective or damaged upon receipt.
Shipping and Handling:
- Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable and insured shipping method to ensure the safe return of the item.
- Little Wig Museum is not responsible for items lost or damaged during return shipping.
Refund Process:
- Refunds will be issued in the same form of payment used for the original purchase.
- Once we receive and inspect the returned item, we will process the refund within 10 business days.
Contact Us:
- If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer service team at littlewigmuseum@gmail.com
Thank you for choosing Little Wig Museum for your shopping needs. We value your satisfaction and strive to make your shopping experience enjoyable.